Other

Staff                                                                                                                                                                                                                                       Chef: Full time chef;; Food cost and provisioning on guests account (cost + 20%). Housekeeper:Daily housekeeping. Manager:English speaking Villa Manager. Therapist: At extra cost. Driver:Rental rates are inclusive of a daily car with driver for up to 8 consecutive hours including fuel. Additional hours can be arranged at a fee. Handyman: Yes. Gardener: Yes. Security: 24 Hour security.                                                                                 Services                                                                                                                                                                                                                             Concierge service: For all tours and activities; Private tours can also be arranged. Bath & pool towels: Changed as necessary. Bed linen: Change every 3 days. Driver Service: Rental rates are inclusive of a daily car with driver for up to 8 consecutive hours including fuel. Additional hours can be arranged at a fee. Dining: At extra cost. Airport Transfer: At extra cost. Baby Sitting: At extra cost. In Villa Yoga Practice: At extra cost. Spa Treatment: At extra cost. Massage in House: At extra cost. Dry Cleaning: At extra cost. Laundry Service: In-house laundry excluding dry cleaning. Bicycles: There are mountain bikes available for guests use. Shuttle Service: Rental rates are inclusive of a daily car with driver for up to 8 consecutive hours including fuel. Additional hours can be arranged at a fee. Miscellaneous: Free flow of mineral water for in-villa consumption.         Activities:                                                                                                                                                                                                         Shopping: CANGGU AVENUE is an Eatery Spot, Salon, Gym Club and Shopping Center that is located in one of the most strategic spot in Canggu – Bali. Bars & Nightclubs:As Balis original sunset destination, we are a restaurant, bar and beach lounge set to an eclectic soulful soundtrack with panoramic views across the Indian ocean. Swimming Beach:One of the finest places in Jimbaran Bay to catch the sunset, Sunset Beach Bar & Grill is a casual style, open-air beachfront bar. Spa: Sukhavati Ayurvedic Retreat and Spa offers a unique opportunity to heal rest, recover and regenerate your mind, body and soul in Bali.                                                                                                                                                                                   PAYMENT TERMS                                                                                                                                                                                                             Payment terms are as stated below unless otherwise agreed on a case by case with HVR.                                                                                           Deposit For all seasons, fifty percent (50%) of the total booking fee is required to secure a reservation within the 3 days option after the confirmation of availability. If payment is not received in this time period the reservation shall be cancelled and HVR reserves the right to allocate the villa to another client.                                                                                                                                                                                                                         Balance Balance payment is due in full no later than 60 days prior to the date of arrival. If HVR does not receive the balance by the due date, HVR reserves the right to cancel the booking and cancellation charges will apply.                                                                                                                     Last minute reservations (less than 60 days from arrival) 1. For all Last Minute reservations and regardless of the duration of stay a full advanced payment is required to secure a reservation.   2. Normal cancellations conditions apply. Transfers are to be made in to USD$: Please ensure that all payments are remitted free from all Bank fees.                                                                                                                                                                  Cancellation Conditions  Cancellation must be notified in writing (email acceptable). The cancellation will take effect from the day the written confirmation is received.  If the booking is cancelled, all payment (s) received will be forfeited or refunded in pro-rata shall another booking be secured for the same period that has been cancelled.                                                                                                                                                             Min stay: 3 nights in low, 5 nights in high and 7 nights in Christmas & New Year.                                                                                                             Rates are in USD$ per night and starting

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